One of the responsibilities of a human resources professional is to let employees know that their job has been eliminated. It is seldom easy to do and often painful for the person who is hearing the news.
Just recently, I was involved in communicating a large layoff to employees at a Fortune 500 company. I sat with one woman after she had heard the news to tell her about the career transition services she could take advantage of. The woman was in shock and not ready to hear about transition services for her self. She said out loud several times,