Yazan: admin | 06 June 2013 | No Comments
Categories: Customer Service
No matter how hard you try, in business you simply can’t please everyone. You could have a highly trained customer service squadron and an award-winning product, but still you’d have some buyers who just weren’t happy. The bad news is that unhappy customers are more eager to share their experiences than happy ones which could […]
Yazan: admin | 06 September 2011 | No Comments
Categories: Writing
Style manuals are all well and good, and in fact, highly desirable for newspapers. The average reading level of newspaper readers is the sixth grade. Over the years it became imperative that newspaper writing be simple, consistent, and use basic punctuation, even when that violated some elementary rules. The end result has been that borderline […]